og99's Commitment to Responsible Gaming
Play for fun, stay within your limits. og99 puts your well-being and safety first — our tools and support are always here for you.
Why Is Responsible Gaming Important?
Online betting and casino games are an enjoyable form of entertainment — but they should always remain just that. og99 believes that being a mindful player means not only knowing how to win, but also knowing when to stop. We want you to enjoy every moment, free from any financial or mental pressure.
Betting is not a source of income and should never be treated as one. Never play with money whose loss would affect your daily life. og99 provides several practical tools and features to ensure your gaming experience on our platform stays positive at all times.
On this page we will discuss the core principles of responsible gaming, signs of potential problems, and og99's protective measures in detail — so you can always stay in control.
Need Help?
If you feel gaming is getting out of control, our support team is available 24/7 for you.
24/7 Live Chat
[email protected]
Core Principles of Responsible Gaming
Set a Budget
Decide how much you can afford to spend before you start playing. og99 offers a deposit limit feature — it is wise never to deposit beyond your set budget. Only play with money whose loss will not affect your life.
Track Your Time
It is important to keep track of how long you are playing. Playing for long stretches in one sitting causes mental fatigue and reduces your ability to make good decisions. Use the session time limit feature on og99 and take regular breaks.
Decide, Don't React
After a loss, the urge to place more bets out of anger or frustration can arise — this is known as "chasing losses". Take a break during these moments. At og99 we recommend: never increase your bets driven by emotion.
Self-Exclusion Option
If you feel you need a break, og99 offers a self-exclusion feature. Contact our support team to temporarily or permanently close your account for a set period.
Let Your Family Know
Let your family or close ones know that you enjoy online gaming. Transparency is an important part of responsible gaming. They can help identify the first signs of a problem.
Entertainment Is the Goal
The purpose of playing at og99 is fun and entertainment. Winning is a bonus — but it should not be the main goal. Treat each session as an entertainment experience, not a way to earn money.
Recognise the Warning Signs
If any of the following signs apply to you, it is an important signal that you should seek help. og99 is always here for you.
You are repeatedly spending more than your budget and need to borrow money to play.
You feel a strong urge to bet more and more to recover money you have lost.
You are prioritising gaming over family, friends, or work, or lying about your gaming.
You feel restless, irritable, or anxious when you are not playing.
You have tried to stop on your own but keep failing.
You are spending money meant for rent, food, or other essential expenses on betting.
You are turning to gaming to escape stress, loneliness, or sadness.
✅ Signs of Healthy Gaming
- You play within your set budget
- You can accept a loss without difficulty
- Gaming does not affect your other responsibilities in life
- Time with family and friends matters more to you than betting
- You can take a break at any time
- You see gaming as entertainment, not a livelihood
- You feel fully satisfied with life outside of gaming
og99's Protection Tools
og99 provides several practical tools to help you keep gaming in your own hands. Use them and enjoy with peace of mind.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit. The minimum deposit is ৳300. Once a limit is set it takes effect immediately; if a limit is increased there is a waiting period.
Session Time Limits
Set a time limit in advance for how long you will play in one sitting. When the set time is up you will receive a reminder — this is the most effective way to avoid long sessions.
Time-Out Option
If you want to take a break for a few days, use the time-out feature. Your account will be temporarily suspended for the chosen period. No deposits or bets are possible during a time-out.
Self-Exclusion
If you need a long-term or permanent break, choose the self-exclusion option. During this period your account will be completely inactive and no promotional communications will be sent.
How to Activate the Tools
To activate any protection tool, contact og99's 24/7 live chat or email [email protected]. Our support team assists in both Bengali and English — your request will be handled with full confidentiality.
Financial Limits & Controls
Responsible financial management at og99 is a core foundation of our platform. We ensure every transaction is transparent and secure.
Minimum Deposit
The minimum deposit by any method is ৳300. Deposit via bKash, Nagad, Rocket, or bank transfer.
Minimum Withdrawal
The minimum withdrawal is ৳800. Processing is usually completed within 1 hour — fast and secure.
Setting financial limits is one of the most effective steps in responsible gaming. A few tips:
- Set a fixed monthly entertainment budget and do not go beyond it.
- Never play with credit card or borrowed money.
- Withdraw a portion of your winnings — it is better not to put all your winnings back into bets.
- Before each session, ask yourself: can I afford to lose this money?
- If you are under financial pressure, stay away from gaming at that time.
- Consider your entertainment budget only after meeting your family's financial responsibilities.
Get Help & Support
Gaming addiction is a real problem that can affect anyone. There is no shame in it — asking for help is the brave thing to do. At og99 we believe the decision to stop when needed is a strong step.
If you feel gaming is becoming a problem, or someone close to you is facing this issue, please take the steps below.
Contact via Live Chat
og99's live chat is active 24 hours a day, 7 days a week. Let our team know directly — you will receive fast and confidential support.
Contact via Email
Write to [email protected]. We will help with account protection, self-exclusion, or any concern you may have.
Remember
- You are not alone — many people face the same challenges.
- Asking for help is not weakness, it is courage.
- og99's support team will help without judgment.
- Your privacy is fully protected.
- You can close your account or take a break at any time.
Also talk to your family and trusted friends for emotional support — seeking professional counselling is another positive step.
Minor Protection
og99 strictly ensures that only users aged 21 and above can register and play on the platform. Protecting minors is one of our highest priorities.
If there are children or teenagers in your home, take the following steps:
- Keep your og99 account login details completely private.
- Always log out after use.
- Use child-protection software on your device.
- Keep bKash or Nagad apps out of children's reach.
If you believe a minor has used or attempted to use your account, notify us immediately via live chat or at [email protected].
Enjoy Safely at og99
Play responsibly and enjoy og99's wide game collection. If you need help, we are always here.